Frequently asked questions
👉 Have more questions? Feel free to contact us anytime.
Are you a manufacturer or trading company?
A: We are a professional manufacturer specializing in trekking poles and camping chairs with over 10 years of experience.
How can I get a quotation?
A: Simply contact us via the inquiry form or email with your requirements, and we will respond within 24 hours.
Where is your factory located?
A: Our factory is located in Ningbo China, and we welcome customers to visit or request virtual factory tours.
Do you support OEM or ODM services?
A: Yes, we provide full OEM & ODM services including logo printing, custom colors, packaging, and product design.
Can I customize my logo on the products?
A: Absolutely. We support various logo methods such as laser engraving, silk printing, and heat transfer.
What is your minimum order quantity (MOQ)?
A: MOQ depends on the product and customization requirements. Please contact us for details.
How do you ensure product quality?
A: We have strict quality control processes, including raw material inspection, production monitoring, and final inspection before shipment.
What is your production lead time?
A: Typically 25–30 days depending on order quantity and customization.
Can I get a sample before placing bulk order?
A: Yes, sample orders are available. Please contact us for details.
Do you work with Amazon sellers or outdoor brands?
A: Yes, we have experience working with Amazon sellers, wholesalers, and outdoor brands worldwide.